Delivery

The Delivery is Free in Metropolitan France, Andorra and Monaco from €50,00 ($62,00).

Below this rate, equity of charges shipping are set at the best price according to the destination country.

You are delivered directly at home or at the delivery address that you have specified during the validation of your order.

Orders are processed Monday through Saturday. Orders placed between Friday and Saturday night are shipped the following Monday or the next business day if the Monday is a holiday.

Follow the delivery of your package at any time on www.laposte.fr

GENERATION PINUP is committed to ensure the delivery of your products in the best conditions. The products are packed in packages tailored and insured value declared against the risks of transport.

From Monday to Friday, your order is shipped within 48 hours from validation of the payment. Depending on the country of destination of the package, the delivery time varies from two (2) to ten (10) days after the chosen provider.

Depending on your location and speed of delivery that you want to receive your purchase. GENERATION PINUP offers four (4) different modes of delivery: Colissimo France, Colissimo express, international Colissimo or Colissimo overseas.

Based on the value of the order and the delivery mode, the distribution of the package is done in Exchange for the signature of the recipient of the parcel or else, instead, can be done without signature. For the cases where the signature is necessary and that the recipient is absent, a notice of pending is left in the mailbox mailbox of the recipient. As of the date stated on the notice, the recipient has 15 days to pick up the package at the post office. He can track his package “Colissimo” on the website of poste, by indicating the number of packages received by email to confirm your order.

Delivered at the current rate countries:

Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, France, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, United Kingdom (UK), Slovakia, Slovenia, Sweden and Monaco and the Switzerland.

Delivered countries with a tariff surcharge:

South Africa, Andorra, Argentina, Australia, Belarus, Brazil, Canada, China, Cuba, United States (USA), Hong Kong, Hungary, israel, Japan, Korea, Liechtenstein, Macao S.A.R., China, Mexico, Moldova, Norway, New Zealand, Russia, Saint-Barthélemy, Saint-Martin (French side), St. Martin (Dutch part), Singapore, Ukraine.

Delay / lack of delivery:

Colissimo is a very reliable service. However, it may be, as in any expedition, there may be a delay in delivery or that the product gets lost. In case of delay in delivery (from the shipping of the order, more than 11 days for Colissimo), the buyer must inform customer service GENERATION PINUP : This information can be made by email to contact(at)generation-pinup(.)com

GENERATION PINUP will forward the information to the post office to start an investigation. This investigation can last up to 21 days of its opening. If during this period, the product is found, it will be immediately forwarded to the buyer’s home (in the majority of cases). If however the product is not found at the end of the period of 21 days of investigation, the post Office considers the parcel as lost. In this case. GENERATION PINUP We will send you a replacement product, at his own expense. If the lost items were no longer available at this time, GENERATION PINUP you would reimburse the amount of these products. GENERATION PINUP assumes no liability for the lengthening of delivery because of the carrier, including loss of products or strike.

Receipt of order:

The receipt of the order, the buyer will verify the conformity of the products received in the execution of his order. Any anomaly concerning the delivery (damage, non-compliance, produced missing compared to the delivery order, damaged parcel, broken… products) will have to be imperatively indicated on the delivery order in the form of “handwritten reserves”, accompanied by the signature of the buyer. The buyer must at the same time confirm this anomaly by addressing to the carrier within two (2) working days following the delivery date a mail recommended with acknowledgement Exhibitor such claims. The buyer must forward a copy of this mail by email to contact(at)generation-pinup(.)com

Except reason legitimate, any claim not brought to the attention of GENERATION PINUP within a period of 21 days of receipt of the products will be considered inadmissible, and the responsibility of GENERATION PINUP cannot be engaged.

GENERATION PINUP reserves the right to ask the buyer to return the noncompliant product or damaged.

In case of abnormal or excessive, returns, GENERATION PINUP eserves the right to refuse to honor a subsequent command.

Fraud prevention:

In order to preserve our customer of potential fraudsters, GENERATION PINUP reserves the right to carry out inspections of addresses and identity on some orders. The purpose of these checks is to check the conformity between the identity of the holder of the payment card used and the identity of the buyer and his billing. GENERATION PINUP wanted to so make sure that the customer is the one who spent command and not a fraudster who usurped his bank details.